Thermas da Mata Reviews
(Rated by 2 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.5
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Return Policy4.0
- Shipping & Delivery5.0
Recent Customer Reviews (2)
Numbers Smith
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Dylan Briggs
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Thermas da Mata Pricing
Ingressos Adultos
R$60 - R$69
Ingressos Crianças
R$59+
Tirolesa Individual
R$30
Tirolesa Dupla
R$50
Hospedagem Quarto Triplo
R$252+
Hospedagem Suíte Familiar
R$430
Thermas da Mata Pros & Cons
Pros
1
Year-Round Enjoyment: Heated waters allow visitors to enjoy the park regardless of season or weather conditions.
2
Diverse Experiences: Combines relaxation (hot springs, pools) with adrenaline-pumping activities (slides, zipline).
3
Entertainment & Events: Live shows at Hot Island’s stage plus special events like Esquenta Thermas featuring live music create a vibrant atmosphere.
4
Cost Savings Opportunities: Online ticket purchases offer discounts up to 70%, making visits more affordable.
5
Ideal for Various Groups: Whether families seeking quality time together or thrill-seekers wanting adventure rides, the park caters broadly.
6
Proximity to São Paulo: Located just 30 minutes from the city, offering easy access for a quick getaway.
7
Variety of Attractions: Features multiple pools (including a wave pool), hot springs, waterfalls, geysers, and dedicated kids’ areas with immersive water toys.
8
New Attractions: Recent additions include family-friendly slides (Vila da Mata), adrenaline-pumping towers (Brabus), and relaxing hot tubs (Vale das Águas).
9
Good Customer Service Reputation: High ratings for responsiveness and resolution of complaints; most customers would return.
10
Convenience Features: Offers Wi-Fi and an RFID wristband system for cashless payments and access.
CONS
1
Crowding Issues: Reports of overcrowding, especially in kids’ areas and during peak times, leading to diminished experience.
2
Maintenance & Cleanliness Concerns: Some visitors note dirty pools, poorly maintained bathrooms, and lack of shade in common areas.
3
Slow Internal Systems: Complaints about slow card recharge/payment systems causing long lines even for food purchases.
4
Limited Food Options & High Prices: Food options are described as limited and expensive, with long queues at concessions.
5
Parking & Signage Problems: Poorly organized parking and inadequate internal signage can frustrate visitors.
Thermas da Mata Features and Benefits
Features
Location and Accessibility
Located just 30 minutes from São Paulo, making it easily accessible for day trips or short stays.
Variety of Attractions
Over 15 attractions catering to all ages, including Hot Island with heated pools and hot tubs up to 36°C, Beach Kids and Baby Kids areas, radical rides like Brabus, Cyclone, and 400m zipline, and Praia da Mata artificial beach.
Family-Friendly Environment
Attractions suitable for families, couples, groups, including dedicated kids’ zones ensuring fun for all ages.
Natural Setting
Set amid lush nature providing a relaxing atmosphere alongside the excitement of water attractions.
Integrated Lodging Options
Allows guests to stay overnight comfortably, with diárias from R$252 for triple room including café da manhã, jantar, and park access.
Varied Gastronomy Options
On-site options catering to diverse tastes.
VIP Areas
Enhancing visitor comfort and exclusivity during events or leisure time.
Year-Round Enjoyment
Heated waters allow visitors to enjoy the park regardless of season or weather conditions.
Diverse Experiences
Combines relaxation (hot springs, pools) with adrenaline-pumping activities (slides, zipline).
Entertainment & Events
Live shows at Hot Island’s stage plus special events like Esquenta Thermas featuring live music create a vibrant atmosphere.
Cost Savings Opportunities
Online ticket purchases offer discounts up to 70%, 10% with code PKFT10, additional 5% for PIX payment; promotional prices adults R$60-69, children R$59.
Ideal for Various Groups
Caters to families seeking quality time, thrill-seekers wanting adventure rides, and more.
Tirolesa
Available for R$30 individual or R$50 dupla.
Thermas Sem Chuva Passaporte
Allows return in case of rain during the visit.
Wi-Fi and RFID Wristband System
Provides convenience for cashless payments and access.
Good Customer Service
High ratings for responsiveness and resolution of complaints; most customers would return.